IP Telephony Solutions are now a reality. We’ve got your all your voice calls covered with the following solutions our CultureShockMedia staff can provide :

IT PBX System
IT PBX System

CultureShockMedia now offers low cost and affordable PBX System products. Standard PBX systems are easily costly and contribute to maintenance headaches for many small, medium or large businesses that use them. With proprietary phone systems costing tens of thousands of dollars, and with systems becoming outdated quickly resulting in frequent replacements, choosing the right PBX based solution for you is paramount. Fortunately our “open source” technologies, are a fraction of the cost of a classic legacy phone system, are flexible , fully featured and are easy to maintain.

Our full line of PBX System services include :

– Design, Configuration, and Installation of PBX Server and Systems.
– Selection, hardware selection, on-site configuration and setup of Hard Phone and Soft Phones.
– If you would rather out-source all maintenance and support issues , we also offer configuration and affordable monthly maintenance plans with 24×7 support.
– Scaled installations; from multi-office configurations, multi-tenant and multi-unit dwellings to smaller installations such home office asterisk setup, family home setups.
– Database-driven applications, web based configuration utilities, and negligible cost (and unlimited) long-distance.
– Expandable Technology for employees who also work at home, at satellite offices, or need service extensions on the go, that affordable.

Our consultants have intimate knowledge and detail of setting up PBX systems to provide extensions to off-site emp

IVR Setup

CultureShockMedia provides speech IVR solutions for call centers and enterprises. We offer one of the most diverse selection of plug & play speech IVR solutions on the web. We offer the most complete Plug & Play Speech IVR for both informational and transactional phone based customer service. We can:

  • Configure the application for prompts, business variables and web services.
  • Deploy to our staging platform and perform testing.
  • Launch your production solution on our site or on yours.
  • Provide Life cycle management tools on the Web

Our individual solutions provide:

  • In and out bound calls that originate and are deployed online.
  • Data management either at your site through web services or at our site through uploads.
  • Hosted PBX or ACD features that can be added to your pre-existing solutions.
  • Interfaces and call routing to live agents including screen pops and computer-telephony-interfaces (CTI)
  • Extensive web-based reporting.
  • Hosted or on-site deployment.
    IP Call Center Deployments

    CultureShockMedia has readily scalable telephony solutions for call centers available. Our systems utilize software designed to support multiple lines, extracting maximum performance from web based solutions allowing an exceedingly high number of calls without any loss in quality.

    Typical high density voice telephony systems are expensive (and can run into the millions of dollaras), customers find that they can save exponentially if they can successfully scale to a web based call center solution.

    CultureShockMedia staff collaborate to create large scale deployments will have centralized network data servers. Each call center operative user will effectively act as a client to the network servers, requesting and sending data from the server. A single framework can support as many phone users as there are lines and your specifications are integral to the design process. 

    For additional information about our IP Call Center Deployments, please e-mail us directly at info@cultureshockmedia.com